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    Consumer Grievance Redressal Forum (CGRF)/ Ombudsman

    Consumer Grievance Redressal Forum (CGRF)/ Ombudsman
    Forum Address Of Forum Contact Details Concerned Electricity Distribution Circles
    Dehradun Consumer Grievance Redressal Forum, UPCL, Victoria Cross Vijeyta Gabbar Singh Bhawan, Kanwali Road, Dehradun. Pin-248001 Phone No.- 0135-2763672
    to
    0135-2763675 (ext-257)
    1. Dehradun (Rural)
    2. Dehradun (Urban)
    Srinagar Garhwal Consumer Grievance Redressal Forum, UPCL, Superintendent Engineer Office/Campus, Inter collage Road, Srinagar, Garhwal, Pin-246174 Phone No.- 01346-252137 Srinagar
    Haldwani Consumer Grievances Redressal Forum, UPCL, Old Diesel Power House, Opp. Saint Paul School, Nainital Road, Kathgodam, Haldwani,Pin-243126 Phone No.- 05946-266223 Haldwani
    Rudrapur Consumer Grievance Redressal Forum, UPCL, 33 kV Electricity Substation, Secter-2 SIDCUL, Pantnagar, Rudrapur, Pin-263153 Phone No.- 05944-240503 Email:- cgrfrudrapur@gmail.com 1. Rudrapur
    2. Kashipur
    Haridwar Consumer Grievance Redressal Forum, UPCL, Industrial Area, Hill By Pass Road, Haridwar, Pin- 249401 Phone No.- 01334-265389 1. Haridwar
    2. Roorkee
    3. Kotdwar
    Uttarkashi Consumer Grievance Redressal Forum, UPCL, Power Distribution Circle, Ladari, Uttarkashi Tehri
    Karanprayag Consumer Grievance Redressal Forum, UPCL, Badrinath National Highway-58, Gauchar(Bhattnagar), District-Chamoli,Uttarakhand, Pin-246429 Karanpryag
    Almora Consumer Grievance Redressal Forum, UPCL, Power Distribution Circle, 33/11 Sub-Station Campus, Lakshmeshwar, Almora 1. Ranikhet
    2. Pithoragarh
    In case the aggrieved Consumer is not satisfied with the decision of the above Forum he/ she, may appeal to the UERC appointed Electricity Ombudsman under the provision of Section – 42 (6) of Electricity Act 2003 within 60 days against the decision of the said Forum as per the contact details given below:
    Sl No. OMBUDSMAN Addres Tele-Fax/ E-Mail
    1 Sh. D. P. Gairola Ombudsman (Electricity), 80 Vasant Vihar, Phase I Dehradun 0135-2762120
    elec[dot]ombudsman[dot]uk[at]gmail[dot]com